Apple has announced that it will replace iPod nanos with defective screens, but does not plan to do anything about reports that nano screens scratch very easily.
“Any user with a defective screen should contact Apple … and we will replace it for free,” an spokesman said. “It’s not a design issue.”
“It is a real, but minor issue involving vendor quality problems,” according to the spokesman. He added the problem has occurred in less than one-tenth of 1 percent of the iPod nanos sold so far.
Customers with defective nano screens should get in touch with AppleCare and Apple will replace their iPod nano free of charge.