Sorry, Synth Freaks, 1and1 & CloudFlare Exploded On Us Today

Emergency services

Synthtopia has been unavailable most of the day today because of issues with web host 1and1:

Due to a database-outage, in combination with a software error, we suffered from a faulty root server configuration. Therefore since about 9am EST internet applications of 1&1 server customers aren’t reachable. Only 1&1 customers who use a dedicated or virtual server are affected. The majority of customers with hosting packages (shared/Dual-Hosting/Cloud) are not affected. Our technicians are working on the problem under high pressure.

“Only 1&1 customers who use a dedicated or virtual server are affected,” which translates into “only the people who pay real money for good service were affected.”

We use a service called CloudFlare, which is supposed to provide 100% availability, even if your server is unavailable, but it really didn’t provide a solid backup, either.

Ultimately it’s on us – so we’re sorry for the inconvenience.

Back to the regularly scheduled obsessive compulsive synth coverage!

Image: Mo Morgan

5 thoughts on “Sorry, Synth Freaks, 1and1 & CloudFlare Exploded On Us Today

  1. Sons a bitches, what if a new synth or sequencer or something had been released today? Then what would have happened?? Look synthhead, you run the best blog in the universe, isn’t time you stepped it up a notch and
    finally moved to Go Daddy? This would never happen with Go Daddy.

    1. “What if a new synth or sequencer or something had been released today? Then what would have happened??”

      Withdrawal symptoms.

      “you run the best blog in the universe”

      Too kind!

      “Isn’t time you stepped it up a notch and finally moved to Go Daddy?”

      We’ve had growing pains like this twice in the history of the site. We’ll probably need to go to the next sized server up – but we have to be able to cover the additional cost, which isn’t cheap.

      If you work for a big gear manufacture, let them know they should advertise on “the best blog in the universe”.

      Thanks for the feedback!

  2. Er I work as mercenary, hourly-paid producer for the most mediocre software company in the world. We used to be pretty great: high-flyin stock, an atmosphere of innovation…all the free soda you could drink. Now we have a bald hyperactive freak leading us into a new era mediocrity we could only have dreamed of a few years back. Our software? Eh its ok. We couldn’t put out a decent smart phone if we had all the resources in the world. Which, er, we do. And our user base, on the web side of things at least, is stubbornly average, old, and mostly residing in the Midwest and South in the lovely USA. I can get you a deal on Exchange Server or an Xbox! But you don’t want those, you’re not mediocre enough

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